A-CCI Service Management

Collana diretta da Alessandro Donetti.
Le aziende del settore dei servizi sono alla ricerca di nuove tecniche manageriali che consentano di migliorare gli standard qualitativi, riducendo i costi dell’erogazione del servizio. La collana raccoglie studi sugli approcci organizzativi che hanno già riscosso un notevole successo nel mondo anglosassone.

Visualizzazione di 3 risultatiOrdina in base al più recente

Strategic Customer Servic...
Il prezzo originale era: 29,50€.Il prezzo attuale è: 28,03€.
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L’eccellenza nei Serviz...
Il prezzo originale era: 18,00€.Il prezzo attuale è: 17,10€.
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Lean Six Sigma per i Serv...
Il prezzo originale era: 24,50€.Il prezzo attuale è: 23,28€.
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A-CCI Service Management

Strategic Customer Servic...

L’eccellenza nei Serviz...

Lean Six Sigma per i Serv...